Empowering Businesses Through Digital Growth Since 1986.

Direct Mail in the Digital Age: Wasteful or Worth it?

Direct Mail in the Digital Age: Wasteful or Worth it?

Mailbox and mail

To the inexperienced, the world may have looked to move beyond the need for traditional direct mail marketing. Imprecise, hard to track, wasteful, and most relevantly expensive – Direct Mail can have a bad rap. You might not know that modern Direct Mail campaigns have integrated into some of the most successful Digital Marketing Strategies to date. Speaking from our own experience—the best ROI comes when you utilize both Digital AND Print in your marketing strategies.

The internet is everywhere; phones in pockets, tablets for kids, or computers at work, home, and school. Refrigerators, security systems, and doorbells — are all connected to the world wide web. In a world that becomes more and more digitized every day, the way we sell goods and services and inform the public about those goods and services changes rapidly. Social Media and Search Engine-powered E-commerce account for the lion’s share of current marketing practices today. Seriously—as of 2017, Facebook and Google account for an estimated 73% of all digital advertising. This number has only grown in the years since. Businesses and Agencies spend colossal sums of money with these two ad-behemoths.

Barcodes, QC Codes, tracking URLs, and promo codes allow us to apply digital marketing analytics to direct mail. Finding success with a message, image, or offer on your latest online campaign? We can use the same successful branding and message to your direct marketing campaigns to reach new customers with the same assets or re-reach someone who may have just seen your ad online. The average consumer needs to see an ad or offer 7 – 20 times before acting on that offer.

Traditional Direct Mail has a similar and sometimes even higher return on investment than digital marketing, but the barrier to entry is easily the cost. American Advertisers spent $38.5 BILLION on direct mail campaigns (Source). That’s a whopping $167 per person.

Here are some stats comparing the two mediums:

We don’t share these stats to solely disparage Digital Marketing—only to show that the average consumer’s affection towards Direct Mail is substantially more optimistic. Businesses, especially businesses looking to grow their customer base, cannot underestimate the power of holding your ad in your hands or setting it on your counter only to pass & absorb that content. Put, while expensive, the ROI for direct mail marketing.

Printed Advertisements are far and away from the most trusted channel for advertising (as reported below by our friends at MarketingSherpa, with direct mailers being a close 3rd when asked about making a purchasing decision. That trust has a lot to do with the personalization & choice that comes along with direct mailers. A personal postcard addressed directly to your customer, an offer that perfectly matches their need, or a simple “Welcome to the Neighborhood” allows your consumers to make connections with your brand that may be overlooked or outright ignored on a platform like Google or Facebook. Combined with a unique URL, QC code, or another digital marker– enabling you to track with laser precision which portions of your campaign are successful and which fall flat.

Prophase Marketing has been in the Direct Mail and Digital Marketing game for over 35 years. We’ve seen trends come and go and technology evolve to incredible heights—both of which we can put to work for you today. While we’ve spent a lot of time contrasting these two realms of marketing, the absolute best strategy is to combine the two—and Prophase has customized solutions to meet your needs. Postcards or flyers, websites, or social media – Prophase has the talent, technology, and theory to help you and your business grow. Visit our Direct Mail, Web Design, and Social Media pages to learn more about the services we offer—and don’t be afraid to ask for something new—we’re always interested in collaborating on new, cutting-edge, or otherwise weird campaigns.

The Client

EggCetera Café is two local restaurants in Mokena, Illinois, which is just outside of Chicago. They specialize in breakfast fare that is homemade and served with a friendly attitude.

The Challenge

The client needed more consistent and higher-level content that would draw in new customers and engage with the local community.

The Solution

We focused on creating a uniform look of content that would be shared three times a week across Facebook, Instagram, and X. To expand their reach, we boosted two posts a month to catch people as they traveled through Mokena and enticed locals to eat at their restaurants.

The Result
  • 298 new followers in the last year.
  • They reached 270,780 users in a year.
  • Received 5,187 reactions in the past year.
  • Received 301 comments.
The Client

Mankato Brewery is a small craft brewer in south-central Minnesota. They run events and concerts in addition to brewing beer.

The Challenge

The client needed more content and consistent posting. They were previously posting events and beer releases as they came up, which limits their reach and engagement.

The Solution

We focused on creating regular content with three posts a week. Then, to increase their engagement and reach, we boost two posts a month.

The Result
  • 741 new followers in the last year.
  • 1,698,228 users were reached in the last year.
  • Received 17,253 reactions in the past year.
  • Received 1,103 comments.
The Client

SkyStem is an account reconciliation software that improves internal controls and makes the financial close process.

The Challenge

The client wants to increase their brand awareness with the ultimate goal of gathering leads and turning them into clients.

The Solution

We decided that organic and paid social media was the best course of action. With the organic content, we post three times a week across Facebook, LinkedIn, X, and Instagram. We focus on LinkedIn to connect with businesses and increase leads by boosting one post a week to director-level and accounting professionals.

The Result
  • LinkedIn saw a 188-follower increase in the last year.
  • Overall new followers increased by 5x in the last year.
  • Overall reach increased by 46%.
The Client
Take Me Fishing is an organization committed to spreading the joy of fishing and boating to all ages, genders, and cultures while increasing awareness and appreciation of the protection, conservation, and restoration of America’s aquatic nation resources.
The Challenge

The client wanted to uniquely celebrate and educate anglers and boaters of every experience on all things American waterways. Their goal was to share resources, especially their blog, with as many like-minded people as possible.

The Solution

We focused on creating daily posts directed to a recent blog article to engage current followers. In order to reach new people, we boosted two to four posts every week, plus additional video posts produced by the client.

The Result
  • Since May 2022, we helped the client increase their following by over 31,000 people on Instagram, over 247,000 followers on Facebook, and over 63,000 followers on X.
  • The client’s total engagement increased by 138.3% across all platforms.
The Client
Meat Asia BBQ is a growing and developing Brooklyn-based food company specializing in Asian skewers and so much more. They want to build brand awareness and pivot social media content to reflect a more Asian, modern, pop and graffiti style.
The Challenge
Meat Asia is event-based and does not currently have a website. They want to pivot their content to a more eye-catching and graphic style. Overall, the challenge is to create great content that will connect with people and gets them to order their food and attend their events without external information, like a website.
The Solution

We’ve focused on developing the style of the images with a mix of Asian and New York flair. It has included adding their logo to very dynamic art and photography, making memes with manga, and editing “urban” photography with their branding. It’s all about being fun and creative.

The Result
  • Overall, we increased their following by 14% in 21 days
  • On Facebook, we increased their following by 20% in 21 days
  • On Instagram, we increased their following by 14% in 21 days
  • On Instagram, we increased total engagement by nearly 80% in 21 days
The Testimonial

Our Sales Team received a voicemail complimenting their Social Media Specialist on how happy they are with how services are going so far. They reiterated this sentiment with “OMG, you nailed it!” on recent feedback on new content.

The Client
Hail Shelter Car Covers are the only covers on the market today that truly protect against hailstorms. Many claim to protect against hail, but they just fall short. Until now, the idea of a versatile car cover that protects against hail did not exist. Their covers are engineered with unmatched Multi-Layer designs consisting of three patented, industry-leading, protective materials. The High Impact Absorption Materials are engineered to protect your investment from Hard Impact. They tested well up to Pool Ball (2″) Size Hail.
The Challenge

There is a large market for car covers of all kinds, but our duty was to help this company differentiate itself against competitors. Additionally, they don’t have a physical store – meaning we needed to convince those to purchase something without ever feeling it or seeing it with their own eyes.

The Solution
We’ve focused our social strategy on making known what makes this car cover so great compared to others. We’ve mixed social mediums – graphics, videos, and a contest. We wanted to highlight the emotion between a person and their vehicle and why it’s important to offer their car protection.
The Result
  • Sales have increased, resulting in this company needing a larger manufacturing facility.
  • Instagram & Facebook reach and profile visits have down exponentially from the start.
The Testimonial

“We have been working with ProPhase marketing for almost a year now. We tried to manage all our social media in-house, but it took too much time and was not as efficient. We needed professional help, so I did a lot of research and decided on ProPhase marketing because of their flexible plans. I was immediately impressed with their quality of their product and service. They are extremely professional, courteous, and very knowledgeable in their field. We get many compliments on our posts. The feedback is that the posts are professional, simple so as not to confuse, and consistent. I work closely with my account manager, Paige, and she is awesome! I could not be happier with ProPhase marketing. I’m so happy we found them!”