Customer Survey

Gather Feedback – Improve Your Business – Reward Survey Takers

     Have you ever wanted to know what your customers think about your business? Ask your customers to answer a survey to find out what they love get feedback on specific products or meals, and what needs improvement.

     Survey takers will be rewarded for their efforts, and you’ll collect data like email addresses and get signups for your customer loyalty program.

     With a variety of ways to customize your survey you’ll get all the info your need to improve your business.

SURVEY FEATURES

Other than directly connecting to our loyalty program we added tons of features you’ll love:

Social Media Prompt: Ratings of 4 and above prompt survey takers to review on social media

Hybrid Survey Option: Ask a series of short questions for one reward, then prompt customers to answer more questions for another reward

Automated Surveys: Send surveys to welcome new members, after a purchase, and/or anytime you choose

Comprehensive Data: See comprehensive results in our merchant backend.

customer survey data

Loyalty Members: Survey via email, member site, mobile app, and more

Easy Setup: Drag + drop your questions and change questions at any time

Grow your Customer List: Add emails for members that are missing them, and capture emails for non-members

Customer Survey brings in loyal customers

Non-Loyalty Customers: Don’t have our loyalty program or want to survey customers who aren’t loyalty members? No problem! Setup is still the same, and you’ll receive a link you can share to get customer feedback and build your customer list.

Prices start at $29 per month.

Want to try out our Customer Survey? Click here to take a sample survey.

Ready to get started?

Contact us to learn more about our customer survey program.

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Why choose

ProPhase

Marketing?

experience

We have 30 years experience helping small businesses grow through smart marketing. We work with a variety of business types including pharmacy, hardware, retail, beauty, and restaurants.

full-service

We are a full-service marketing and software company with dedicated sales staff, savvy marketing consultants, and technical support to ensure that you are successful.

technology

With an in-house team of developers and designers we offer cutting-edge technology and software that offers everything you need and more!

Great ROI!

We have over 100,000 members in our loyalty program and about 35% of our total revenue comes from our loyal members!

When a member comes in with their birthday offer of $20 off they end up spending on average $76 that is an increase of $53 from our average transaction.

Thank you for making this an easy program to use with great results!

Jodi Schoenauer

Bonfire Restaurants/Axel’s Restaurants

Very pleased!

When we switched over from our previous rewards program we realized it was an upgrade in both features and in value for the cost.

Where else can you get substantially more for substantially less money?  We recently added their mobile app and can't wait for our customers to see it!

Their customer service has been and continues to be outstanding!

Mark Jackson

Mark Jackson's Red Oak Hardware Hank

 

Flexible!

Setup and design was a cake walk. They walked through all options and did the heavy lifting for us.

It requires minimal interaction from staff to gather data and transactions at the end of the day.

Customer service is top-notch! Support knows their product very well and have been able to assist with minor issues we encountered. 

 

Jon Lupton

Snappy Sport Senter

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6321 Bury Dr.
Suite 19
Eden Prairie, MN 55346